Privacy policy
# Privacy Policy
Last updated: July 15, 2026
At psillos.co ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Greek and European data protection laws.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.
## 1. Information We Collect
When you use our website, we may collect the following information:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Payment information (processed securely by our payment providers – we do not store your full payment card details)
- Order history
- IP address
- Browser and device information
- Cookies and website usage data
## 2. How We Use Your Information
We use your personal information to:
- Process and deliver your orders
- Process payments
- Communicate with you regarding your order
- Respond to customer service requests
- Prevent fraud and improve website security
- Improve our website and customer experience
- Comply with legal and tax obligations
- Send marketing emails only if you have chosen to receive them
## 3. Sharing Your Information
We only share your information when necessary to operate our business.
Depending on the services you use, your information may be shared with:
- Shopify (our ecommerce platform)
- Payment providers (such as PayPal or other secure payment gateways)
- Courier companies for shipping your orders
- Analytics providers (such as Google Analytics, if enabled)
- Government authorities where required by law
We never sell your personal information to third parties.
## 4. Cookies
Our website uses cookies and similar technologies to:
- Keep your shopping cart active
- Remember your preferences
- Improve website functionality
- Measure website traffic and performance
- Help us understand how visitors use our website
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.
## 5. Marketing Communications
If you subscribe to our newsletter, we may occasionally send you information about new products, offers, and promotions.
You can unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us.
## 6. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfil your orders
- Meet legal, accounting, and tax obligations
- Resolve disputes
- Enforce our agreements
7. Your Rights
If you are located within the European Economic Area (EEA), you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your personal data
- Restrict or object to processing
- Withdraw consent where processing is based on consent
- Request a copy of your personal data (data portability)
To exercise any of these rights, please contact us using the details below.
8. Security
We take appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Although no method of transmission over the Internet is completely secure, we continuously work to safeguard your information.
9. Third-Party Services
Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies separately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services. Any updates will be posted on this page together with the revised “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Psillos
Gkliati Eleni
Evdilos, Ikaria 83302
Greece
Email: info@psillos.co
If you believe your personal data has been processed unlawfully, you have the right to lodge a complaint with your local data protection authority. If you are in Greece, you may contact the Hellenic Data Protection Authority (HDPA).
